Any computer room or data centre, no matter how well designed or built, is only efficient if the appropriate process and procedure is in place to support the operation. All staff at Migration Solutions have experience of computer room and data centre operation.
Migration Solutions has created operational manuals for many organisations, large and small, ensuring that the processes are appropriate and applicable to the facility in question. There is no 'one size fits all' process or procedure for computer room and data centre operation. Processes must be adapted to suit each facility and each organisation. Many Migration Solutions staff are ITIL trained and, where appropriate, the ITIL framework can be used to create processes and procedures for computer room or data centre operation. ITIL, however, does not cover all aspects of operation and there are some processes, such as a Permit to Work scheme or a deliveries process, that must be created to support the full operation of the facility.
Sometimes a full operational manual is not required, but a single process, procedure or small subset is all that's needed to support the business. Migration Solutions is flexible in its approach and can produce a single procedure or a full set of procedures as needed. The following is not a comprehensive list of processes and procedures that may be required for computer room or data centre operation, but is some of those that might be needed:
Goods Inwards/outwards
- Inventory
- Delivery Requests
- Collection Requests
Access Control
- Third Party Access
- Out of Hours Access
- Shared Spaces
Health & Safety
- House Rules
- Site Induction
- Toolbox Talk
- PPE (Personal Protective Equipment)
- Working at Height
- Raised Floors/Floor Tile Lifting
- Confined Spaces
- Lone Working
- EPO
- Signage
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Cabling Standards
- Structured Cabling - Copper
- Structured Cabling - Fibre
- Cabinet Dressing Standards
Services
- New Service Request
- Service Removal Request
- Device Adds, Moves & Changes
- New Cabinet Installation
- Device Installation - Servers
- Device Installation - Network
- PAD - Production Acceptance Document
Change Management
- Raising an RFC (Request for Change)
Working within the Facility
- Permit to Work
- Permit to Work Scheme
- Risk Assessments & Method Statements
- Hot Works
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Migration Solutions can create process and procedure for the operation of your computer room or data centre that suits your business, suits your facility and that enables efficient operation whilst not creating a 'headache' for users of the process.